Shipping policy
Shipping Policy — The Glow Co. Aesthetics
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }
:root {
--navy: #1C2B3A;
--gold: #A8894F;
--gold-light: #C4A872;
--ash: #A0A4AE;
--cream: #FAF8F4;
--warm-white: #F5F1EB;
--marble: #EDEAE4;
}
body {
background: var(--cream);
color: var(--navy);
font-family: 'Jost', sans-serif;
font-weight: 300;
line-height: 1.7;
}
/* Hero */
.policy-hero {
background: linear-gradient(160deg, #1C2B3A 0%, #2E4258 100%);
position: relative;
padding: 72px 24px 64px;
text-align: center;
overflow: hidden;
}
.policy-hero::before {
content: '';
position: absolute;
top: 50%;
left: 50%;
transform: translate(-50%, -50%);
width: 600px;
height: 600px;
background: radial-gradient(ellipse at center, rgba(168,137,79,0.12) 0%, transparent 70%);
pointer-events: none;
}
.policy-hero .eyebrow {
font-family: 'Jost', sans-serif;
font-weight: 400;
font-size: 11px;
letter-spacing: 0.2em;
text-transform: uppercase;
color: var(--gold);
margin-bottom: 16px;
}
.policy-hero h1 {
font-family: 'Cormorant Garamond', serif;
font-weight: 300;
font-size: clamp(36px, 5vw, 52px);
color: var(--warm-white);
line-height: 1.15;
}
.policy-hero h1 em {
font-style: italic;
color: var(--gold-light);
}
.hero-rule {
width: 48px;
height: 1px;
background: var(--gold);
margin: 24px auto 0;
}
/* Layout */
.policy-wrap {
max-width: 760px;
margin: 0 auto;
padding: 64px 24px 0;
}
/* Intro */
.policy-intro {
font-family: 'Cormorant Garamond', serif;
font-weight: 300;
font-size: 20px;
line-height: 1.6;
color: var(--navy);
margin-bottom: 48px;
padding-bottom: 48px;
border-bottom: 1px solid var(--marble);
}
/* Rates table */
.rates-table {
width: 100%;
border-collapse: collapse;
margin: 20px 0 24px;
font-size: 15px;
}
.rates-table thead tr {
border-bottom: 2px solid var(--gold);
}
.rates-table th {
font-family: 'Jost', sans-serif;
font-weight: 400;
font-size: 11px;
letter-spacing: 0.15em;
text-transform: uppercase;
color: var(--ash);
padding: 0 0 12px;
text-align: left;
}
.rates-table th:last-child { text-align: right; }
.rates-table td {
padding: 16px 0;
border-bottom: 1px solid var(--marble);
vertical-align: middle;
}
.rates-table td:last-child {
text-align: right;
font-weight: 400;
}
.rates-table tr:last-child td { border-bottom: none; }
.free-badge {
display: inline-block;
background: rgba(168,137,79,0.12);
color: var(--gold);
border: 1px solid rgba(168,137,79,0.3);
border-radius: 4px;
padding: 2px 10px;
font-size: 12px;
font-weight: 500;
letter-spacing: 0.08em;
text-transform: uppercase;
}
/* Sections */
.policy-section {
margin-bottom: 48px;
padding-bottom: 48px;
border-bottom: 1px solid var(--marble);
}
.policy-section:last-of-type {
border-bottom: none;
margin-bottom: 0;
padding-bottom: 0;
}
.section-num {
font-family: 'Cormorant Garamond', serif;
font-size: 11px;
font-weight: 400;
letter-spacing: 0.18em;
text-transform: uppercase;
color: var(--gold);
margin-bottom: 8px;
}
.policy-section h2 {
font-family: 'Cormorant Garamond', serif;
font-weight: 400;
font-size: 26px;
color: var(--navy);
margin-bottom: 20px;
line-height: 1.2;
}
.policy-section p {
font-size: 15px;
margin-bottom: 16px;
color: var(--navy);
}
.policy-section p:last-child { margin-bottom: 0; }
/* Timeframe cards */
.timeframe-grid {
display: grid;
grid-template-columns: 1fr 1fr;
gap: 16px;
margin: 20px 0;
}
.timeframe-card {
background: var(--warm-white);
border: 1px solid var(--gold);
border-radius: 12px;
padding: 24px;
}
.timeframe-card .label {
font-size: 11px;
font-weight: 400;
letter-spacing: 0.15em;
text-transform: uppercase;
color: var(--ash);
margin-bottom: 8px;
}
.timeframe-card .days {
font-family: 'Cormorant Garamond', serif;
font-size: 32px;
font-weight: 300;
color: var(--navy);
line-height: 1;
margin-bottom: 4px;
}
.timeframe-card .days em {
font-style: italic;
color: var(--gold);
}
.timeframe-card .sublabel {
font-size: 13px;
color: var(--ash);
}
/* Info list */
.req-list {
list-style: none;
margin: 16px 0 20px;
display: flex;
flex-direction: column;
gap: 10px;
}
.req-list li {
font-size: 15px;
padding-left: 20px;
position: relative;
color: var(--navy);
}
.req-list li::before {
content: '';
position: absolute;
left: 0;
top: 11px;
width: 6px;
height: 1px;
background: var(--gold);
}
/* Contact footer */
.policy-contact {
background: linear-gradient(160deg, #1C2B3A 0%, #2E4258 100%);
border-radius: 12px;
padding: 48px 40px;
text-align: center;
margin: 64px 0 96px;
position: relative;
overflow: hidden;
}
.policy-contact::before {
content: '';
position: absolute;
top: 50%;
left: 50%;
transform: translate(-50%, -50%);
width: 400px;
height: 400px;
background: radial-gradient(ellipse, rgba(168,137,79,0.1) 0%, transparent 70%);
pointer-events: none;
}
.policy-contact h3 {
font-family: 'Cormorant Garamond', serif;
font-weight: 300;
font-size: 28px;
color: var(--warm-white);
margin-bottom: 8px;
}
.policy-contact p {
font-size: 14px;
color: var(--ash);
margin-bottom: 28px;
}
.contact-links {
display: flex;
gap: 16px;
justify-content: center;
flex-wrap: wrap;
}
.contact-links a {
display: inline-block;
padding: 12px 28px;
border: 1px solid var(--gold);
border-radius: 4px;
font-family: 'Jost', sans-serif;
font-size: 12px;
font-weight: 400;
letter-spacing: 0.15em;
text-transform: uppercase;
color: var(--gold-light);
text-decoration: none;
transition: background 0.2s, color 0.2s;
}
.contact-links a:hover {
background: var(--gold);
color: var(--navy);
}
@media (max-width: 600px) {
.timeframe-grid { grid-template-columns: 1fr; }
.policy-contact { padding: 40px 24px; }
}
The Glow Co. Aesthetics
Shipping Policy
All orders are dispatched from our clinic in Gordon Park, Brisbane, Queensland.
01
Shipping Rates
| Order | Method | Cost |
|---|---|---|
| $150.00 and over | Standard tracked | Free |
| Under $150.00 | Standard tracked | $12.50 |
| Any order value | Express | $20.00 |
02
Processing & Delivery Timeframes
Orders are processed and dispatched within 2 business days of purchase. Orders placed on weekends or public holidays are processed on the next available business day.
Standard shipping
5–7
business days from dispatch
Express shipping
2–4
business days from dispatch
Delivery estimates are guides only. We're not responsible for delays caused by Australia Post, courier partners, or events outside our control, including service disruptions or extended travel times to remote destinations.
03
Tracking
All orders include tracking. You'll receive a dispatch confirmation email with your tracking details once your order leaves us.
04
Delivery Address
We ship to Australian addresses only. Please ensure your delivery address is correct at checkout — we cannot redirect parcels once dispatched.
Risk of loss passes to you upon delivery to your nominated address.
Questions about your order?
We'll get back to you within one business day.